Assessment Tools
Copyright Jack Mixner. 714 449 1040. www.mixnerstrategy.com
Assessment tools sometimes lend light on murky decision making situations. While we don't rely on them to give the "final" answer, they can be useful to get things started, especially when you have to convince an over-burdened management team that spending any time at all on planning is not a waste of time.
Below are some useful tools that may help you get things started.
Reference
Baldrige National Quality Program. Self-assessment and Action Planning: Using the Baldrige Organizational Profile for Business/Nonprofit. NIST. http://patapsco.nist.gov/eBaldrige/Business_Profile.cfm
Baldrige National Quality Program. Criteria for Performance Excellence. NIST. http://www.quality.nist.gov/PDF_files/2007_Business_Nonprofit_Criteria.pdf
Bristol Quality Center. The Business Driver. A self Assessment Business Review Program. 1999. http://www.calexcellence.org/programdriver.html
National Quality Housing Program. Total Quality Self-Assessment. National Association of Home Builders. 2000. http://www.toolbase.org/PDF/BestPractices/Total_quality_self_assessment.pdf
Rich, Stanley R. and David E. Gumpert. Business Plans That Win $$$. Harper & Row, Publishers, Inc. 1985. The Rich-Gumpert Evaluation System. 168. Evaluate Your Start-up on Success Criteria.
Sloma, Richard S. How to Measure Managerial Performance. Macmillan Publishing Co., Inc. 1980.